Professional and Leadership Training |
With the current work force crisis in our field, it is more important than ever for agencies to develop well‐trained and highly skilled supervisors. These courses complement each other but can also stand alone in developing competencies to “manage in the middle.” This nationally‐known curriculum was developed by Floyd Alwon, EdD, former Director of the CWLA Walker‐Trieschman Center and is taught by Frank Delano, LMSW, a Walker‐Trieschman Center approved master trainer.
Learn to use Dr. Alwon’s “action plan” approach, and develop a personalized plan for implementation of these skills. Come together again for a three‐hour meeting four months after the original course to review the progress of their plans. (Part 1 does not need to be taken before part 2)
Workshops
Effective Supervisory Practice 1
Role of the Middle Manager, Managing Problems, Constructive Confrontation, Supervisory Relationships, Behaviors of Competent Supervisors, Effective Communication, Structuring the Supervisory Session, Team Building, Stress Management, Time Management
ESP 401 / Tue,Wed,Thu / Dec. 14, 15, 16
9:00 a.m. – 4:30 p.m. / $350
ESP 401 / Tue,Wed,Thu / Mar. 29, 30, 31
9:00 a.m. – 4:30 p.m. / $350
Effective Supervisory Practice 2
Recruiting and Screening, Interviewing and Hiring Orientation, Training Personnel Evaluations, Progressive Discipline, Managing Conflict, Employee Termination, Agency‐Wide Crisis ManagementESP 402 / Tue,Wed,Thu / Nov. 16, 17, 18
9:00 a.m. – 4:30 p.m. / $350
ESP 402 / Tue,Wed,Thu / Feb. 8, 9, 10
9:00 a.m. – 4:30 p.m. / $350
CUSTOMISED TRAINING
Our staff can arrange assistance through collaboration, consultation and training in the following areas:
- ABC’s of Residential Child Care
- Making Recreation a Therapeutic Activity
- In and Out: Working GLBTQ Youngsters in Care
- Basics of Child Development
- Beyond Cultural Diversity: Moving Along the Road to Delivering Culturally Competent Services
- Avoiding Power Struggles with Clients
- Professional Boundaries
- Effective Supervisory Practice 1 ( 3 day course)
- Effective Supervisory Practice 2 ( 3 day course)
- The Art of Delegation for Supervisors
- Finding Your Professional Groove: Time Management Skills
- The Art of Constructive Confrontation
- Facilitating Effective and Efficient Meetings
- Safety in the Agency and When Visiting in the Community
- Developing Customer Service Skills
- Establishing Yourself as a Supervisor/Director
- Managing Change Within Your Program
- Continuing the Growth: Looking, Feeling & Acting More Professionally
- Blossoming Into a More Effective Supervisor
- Outcome Thinking and Putting the Mission Into the Program
- Empowering Teenage Girls to Make Good Decisions About Their Sexual Lives
- Interviewing Skills to Hire
- Working Together Within a Team
- It Isn’t All Just Them: Effecting Positive Change in the Workplace Starting With ME
- Foreseeing, Understanding, Navigating The Pitfalls of Being a New Supervisor
- Promoted from Within “Following in the Footsteps of..”.
- E‐Mail Professionalism and Courtesy
- Engaging a Hard to Reach Family
- Navigating the Volatile Seas of Organizational Politics
Faculty
Frank Delano, LMSW, is the Director of the JBFCS Rita Markus Training Institute and adjunct faculty at the Fordham University Graduate School of Social Service. He is a member of the CWLA National Residential Advisory Board and recently served on a national task force that revised the CWLA Standards of Excellence for Residential Group Care in America. He has trained at numerous agencies nationally and internationally including India, France, Israel, Scotland and Canada.
